1-Pentagon Credit and Lending Corp IT Technical Support

IT Technical Support

1-Pentagon Credit and Lending Corp

£260-325[شهريًا]

في الموقع - مانيلا<1 سنة خبرةبكالوريوسدوام كامل

وصف الوظيفة

المزايا

بدلات
تعويض طبي
تقدير ومكافآت الموظفين
هدايا الذكرى السنوية, حوافز
فوائد مفروضة من الحكومة
دفع راتب الشهر الثالث عشر, قرض الموظفين, صندوق Pag-Ibig, إجازات مدفوعة, فيل هيلث, SSS/GSIS
تأمين الصحة والعافية
HMO
أخرى
الأحداث الاجتماعية للشركة
إجازة وأوقات راحة
إجازة عيد الميلاد, إجازة مرضية, إجازة سنوية

أقرأ المزيد

الوصف

Provide first-level technical support to users via phone, email, and chat.
Troubleshoot hardware and software issues on various devices.
Assist in network connectivity problems and escalate complex issues.
Maintain an organized ticketing system and document solutions.
Educate users on best practices and new technologies.

المتطلبات

Educational Qualifications: Bachelor’s degree in Information Technology, Computer Science, or related field.
Experience Level: Less than 1 year of experience in technical support or IT helpdesk.
Skills and Competencies: Proficiency in troubleshooting, excellent communication, and customer service skills.
Responsibilities and Duties: Provide assistance with hardware and software issues, maintain IT systems, and resolve technical problems.
Working Conditions: Office environment, may require after-hours support.
Qualities and Traits: Detail-oriented, patient, and a team player with a passion for technology.

Hardware TroubleshootingSoftware TroubleshootingOperating Systems SupportNetwork SupportKnowledge of IT SystemsRemote Support ToolsKnowledge CybersecurityInstalation & ConfigurateStrong CommunicationIT asset management