Customer Service Manager
GRC International Group
£4.3-5.8K[Monthly]
On-site - CambridgeshireNo Exp RequiredHigh/Senior High SchoolFull-time
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Job Description
Benefits
Employee Recognition and Rewards
Equity Incentive Plan, Employee of the Month Award, Holiday Gifts
Time Off & Leave
Birthday Leave, Compassionate Leave, Maternity & Paternity Leave
Description
- Oversee daily operations of the customer service department.
- Provide training and support to customer service representatives.
- Develop and implement customer service policies and procedures.
- Handle escalated customer issues professionally and efficiently.
- Monitor and assess customer service performance metrics.
Requirements
- Educational Qualifications:High School Diploma or equivalent.
- Experience Level:0–2 years.
- Skills and Competencies:Strong communication and interpersonal skills.
- Qualities and Traits:Ability to work in a team-oriented environment.
- Responsibilities and Duties:Proficient in conflict resolution and problem-solving.
- Working Conditions:Ability to work flexible hours, including evenings and weekends.
Preview
David Ari
HR OfficerGRC International Group
Working Location
Unit 3 Clive Ct, Bartholemew's Walk, ELY CB7 4EA, United Kingdom
Posted on 08 Jan 2026
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