• Handle customer inquiries and provide timely resolutions to their issues.
• Assist customers through phone, email, and chat support.
• Maintain a positive and professional attitude towards customers at all times.
• Document customer interactions and feedback for future reference.
• Collaborate with team members to improve overall customer satisfaction.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years in customer service or related field.
• Skills and Competencies: Strong interpersonal and communication skills.
• Skills and Competencies: Proficient in English language, both written and spoken.
• Qualities and Traits: Strong work ethic and ability to handle high-pressure situations.
• Responsibilities and Duties: Ability to work flexible hours and adapt to various situations.