Call Center Representative

Caldwell Communications Consultancy Philippines

£259-388[Monthly]
On-site - Quezon CityNo Exp RequiredHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Allowances

    Medical Reimbursement

  • Employee Recognition and Rewards

    Commission

  • Government Mandated Benefits

    13th Month Pay

  • Professional Development

    Job Training, Professional Development, Scholarship Program

  • Time Off & Leave

    Bereavement Leave, Birthday Leave, Compassionate Leave, Family Medical Leave, Maternity & Paternity Leave, Sick Leave, Vacation Leave

  • Work-Life Balance

    Dependent Care

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Description

  • Answer high-volume inbound and/or make outbound calls in a timely and professional manner.
  • Identify customer needs, clarify information, and provide solutions for problems or inquiries.
  • Address and resolve customer complaints, escalating complex issues to supervisors as needed.
  • Process customer orders, payments, and requests for service.
  • Amenable to working onsite(office-based)
  • Filipino Citizen, or hold relevant residence status
  • 18 years old and above
  • Completed High school (old or new curriculum)
  • Good to excellent in verbal, listening, and communication skills.
  • with BPO experience is a plus but NOT required
English Language
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Daniel Cortez

HR ManagerCaldwell Communications Consultancy Philippines

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Working Location

135 West Ave, Project 7, Quezon City, 1105 Metro Manila, Philippines

Posted on 05 September 2025

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