Head of Community Operations for Japan (also Translator)

Best Web3

$4-7K[Monthly]
Remote1-3 Yrs ExpBachelorFull-time
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Remote Details

Open CountryChina | Japan

Language RequirementsEnglish | Chinese | Japanese

This remote job is open to candidates in specific countries. Please confirm if you want to continue despite potential location restrictions

Job Description

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Description

1- Community Comprehensive Operation Management: Fully responsible for the daily operations of core communities in Japan (Telegram, Discord, Line, and local social media platforms), primarily communicating in Japanese to create an active and professional community atmosphere, enhancing user awareness and engagement with the company's DEX products (perpetual contracts, on-chain trading, etc.).

2- Professional Content Translation and Localization: Responsible for accurate translation of product-related content, including but not limited to feature descriptions, operating tutorials, event rules, and announcement texts, ensuring the precise expression of specialized terms such as "margin mechanism" and "liquidation risk" in Japanese, and simultaneously adapting content to suit the reading preferences of Japanese users.

3- Event Planning and Execution: Independently plan and implement diversified community activities (such as trading competitions, product function AMAs, industry topic discussions, etc.) based on the characteristics of the Japanese market and user behavior, to enhance daily active users, interaction rates, and platform trading conversion, while regularly reviewing event effectiveness and optimizing strategies.

4- User Feedback Collection and Communication: Deeply explore community users' opinions and suggestions on product features and operational activities, compiling them into a bilingual (Japanese/Chinese) report weekly to be shared with the product and operations teams, facilitating demand conversion and product iteration optimization.

5- Public Opinion Monitoring and Brand Maintenance: Monitor community dynamics in real-time to promptly identify and appropriately address potential controversies and negative public opinions, resolving user concerns through professional communication in Japanese; cultivate core community users and opinion leaders to expand the brand's influence and reputation in the Japanese market.

6- Market and Competitor Analysis: Continuously track community operation strategies, user feedback, and market dynamics of local DEX and contract platforms in Japan, producing monthly analysis reports in Japanese/Chinese, providing differentiated operational suggestions to assist the team in formulating localized development strategies.



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Fu Bella

HR ManagerBest Web3

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Posted on 26 August 2025

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