• Drive overall hotel revenue and profitability through achievement of monthly goals / targets
• Work to develop, build, and maintain long-term relationships with clients to achieve related revenue / profit and customer satisfaction goals.
• Maintain the highest standard of service and ensures management policies and procedures are effectively observed.
• Manage and covers all potential accounts as assigned within area coverage of the hotel location
• Serves as primary contact to assigned accounts and is responsible for the overall proper Account Management and revenue generation of these accounts
• Sell all facets of the hotel (rooms, banquet, F&B, Mimosa golf course)
  
  

• Supports and acts in accordance to the approved Banquet Sales Action Plan to boosts the sales strategy.
• Solicit banquet business within the assigned area of assignment Corporate residential and Non-residential meeting groups
• Sell other hotel facilities and services as required by clients
• Ensure Banquet Contracts and Payments are done in a timely manner based on the standard hotel policy.
• Assist with promotions and other sales activities where requested
• Attend networking events that can enhance hotels contacts and business opportunities.
• Maintain professional relationships with local suppliers/ partners
• Grow network of suppliers/partners/accounts that may have the ability to recommend or refer future business clients/opportunities for the hotel.
• Work with Manager to achieve departmental revenue targets
  
  

• Process all incoming telephone calls in accordance with established procedures, while maintaining professionalism and telephone courtesy.
• Coordinate familiarization and site inspections as required
• May assist during group check in, ingress and egress of groups/ events.
• Meet with clients and attend to details of their events. Ensure all clients events are in order.
• Assist clients to facilitate inquiries and endorse to Sales in-charge.
• May oversee event in the absence of Sales in-charge with proper guidance from Immediate head.
  
  

• Manage and monitor office administrative requirement.
• Stock control of collaterals
• Maintain stock of printed material / supplies and other office supplies needed
• Maintains office orderliness and coordinate with Housekeeping Department for any housekeeping requirements for the office
• Assist with direct mail campaigns
  
  

• Bachelors degree in Business Administration, Accounting, Economics, Hospitality Management, or a related field.
• Minimum of one (1) year experience in administrative, secretarial, or sales support roles, preferably in a hotel or banquet sales setting.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant sales or event management software.
• Strong oral and written communication skills in English; knowledge of local languages is an advantage.
• Highly organized, detail-oriented, and able to multitask in a fast-paced environment.
• Willing to work on a shifting schedule, including weekends and holidays, as needed.
• Willing to be assigned in Clark.
  
  

Please refer to job description.