Service Delivery Ops Specialist - Dayshift Account

AddForce Human Resources Solution Inc.

£579-708[Bulanan]
Di tempat - Pasig1-3 Tahun KedaluwarsaS1Penuh waktu
Bagikan

Deskripsi Pekerjaan

Keuntungan

  • Tunjangan

    Tunjangan Makan

  • Penghargaan Karyawan

    Bonus Kinerja

  • Manfaat yang Diamanatkan Pemerintah

    Gaji Bulan ke-13

  • Asuransi Kesehatan & Kesejahteraan

    Organisasi perawatan kesehatan

  • Pengembangan profesional

    Pelatihan Kerja

Baca lebih lanjut
  • Process complex insurance tasks and operate various client systems independently.
  • Optimize operations by analyzing problems, developing procedures, and ensuring compliance.
  • Enhance customer experience by communicating with clients, addressing needs, and building strong relationships.
  • Perform audits and troubleshooting to identify gaps, resolve issues, and meet compliance requirements.
  • Conduct training by creating training plans, managing processes, and coaching junior trainers.
  • Develop and update SOPs (Standard Operating Procedures) and training plans to ensure alignment with operational goals.
  • Implement quality assurance measures to ensure processes meet high standards and client expectations.
  • Support other tasks, including data analysis, reporting, and onboarding new clients and tasks.


Qualifications:

  • Pure Dayshift Account
  • Bachelor’s degree in any field
  • Training and coaching experience
  • Proficiency in email communication
  • Strong problem-solving, data analysis, time management, and planning skills
  • Experience in creating and updating SOPs and technical or procedural documentation
  • Quality assurance experience in reviewing and optimizing processes or outputs


Preferred skills/expertise:

  • Familiarity with OPEX and compliance processes
  • Background in insurance Level 1
  • Excel


Unggul
Preview

Bryan Jay Reodique

HR OfficerAddForce Human Resources Solution Inc.

Aktif dalam tiga hari

Lokasi Kerja

32nd Flr, Robinsons Cyberscape Beta. 27th and 32nd Topaz and, Ruby Rd, Ortigas Center, Pasig, Metro Manila, Philippines

Diposting di 18 November 2025

Laporkan

Pengingat Keamanan Bossjob

Jika posisi tersebut mengharuskan Anda bekerja di luar negeri, harap waspada dan waspada terhadap penipuan.

Jika Anda bertemu dengan perusahaan yang melakukan tindakan berikut selama pencarian kerja Anda, tolong segera laporkan

  • menahan ID Anda,
  • mengharuskan Anda untuk memberikan jaminan atau mengumpulkan properti,
  • memaksa Anda untuk berinvestasi atau mengumpulkan dana,
  • mengumpulkan keuntungan terlarang,
  • atau situasi ilegal lainnya.
Tips
×

Some of our features may not work properly on your device.

If you are using a mobile device, please use a desktop browser to access our website.

Or use our app: Download App