Customer Service (backroom, project based)

Insular Life Assurance

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现场办公 - 蒙廷卢帕1-3年经验学历不限全职
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职位描述

职位描述

? We’re Hiring: Project Staff (Claims / AMU / Billing)

? Location: Makati City (Onsite, Monday to Friday)

? Contract: Project-Based for 6 Months

? Openings: 7 slots available – join our growing team!

About the Role

Looking to gain valuable experience in the insurance industry? Want to be part of a supportive and collaborative team? We’re looking for 7 reliable, resourceful, and detail-oriented project staff to help us across three key departments: Claims, Account Management Unit (AMU), and Billing.

This is a great opportunity to sharpen your skills, learn the ropes of our operations, and contribute to meaningful work — all while working in a dynamic and fast-paced environment. You’ll be based in our Makati office and work closely with our in-house experts.

What You’ll Be Doing

You’ll be assigned to one of the following teams and help us keep things running smoothly:

Claims Team
  • Create and log claim numbers for documentation

  • Assist with preparing collectible letters and hospital payments

  • Scan and organize documents of paid claims — hello, digital filing wizard!

Account Management Unit (AMU)
  • Prepare Welcome Kits and Renewal Proposals for our clients

  • Handle emails and calls with professionalism (and a smile!)

  • Release billings and Official Receipts (ORs)

  • Receive endorsements and keep things in order

  • Help manage assigned accounts just like our Account Officers

Billing Team
  • Help prepare and review billing files

  • Reconcile census reports (don’t worry, we’ll show you how!)

  • Keep monitoring files up to date

  • Scan and archive hard copy application forms

  • Assist in preparing manual proof of cover documents

Who We’re Looking For
  • A graduate of any 4-year course (fresh grads are welcome!)

  • Detail-oriented, reliable, and a fast learner

  • Friendly and a good communicator (written and verbal)

  • Proficient in Microsoft Office tools (Excel, Word, Outlook)

  • Bonus points if you’ve worked in admin, insurance, or healthcare!

What’s In It for You?

✔ Onsite work with a collaborative and supportive team

✔ Learn practical skills in operations, client servicing, and admin work

✔ Build your resume and professional network

✔ Get hands-on experience in a well-established company

职位要求

Please refer to job description.

沟通技能解决问题Empathy积极倾听时间管理客户关系管理冲突解决多任务处理适应性产品知识
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Boss

HR ManagerInsular Life Assurance

工作地址

Corporate Ave corner Parkway Place, Filinvest City, Alabang, Muntinlupa, Metro Manila, Philippines

发布于 08 May 2025

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