Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Description
- Respond to customer inquiries via phone, email, and chat.
- Resolve product or service issues by identifying the root cause.
- Provide information about products and services.
- Maintain customer records and update account information.
- Collaborate with team members to enhance customer satisfaction.
- Follow up with customers to ensure their issues are resolved.
Requirements
- Educational Qualifications: Bachelor’s degree in any field.
- Experience Level: 1-3 years of relevant experience in customer service or call center environments.
- Skills and Competencies: Proficient in English, excellent communication skills, problem-solving abilities, and proficiency in call center software.
- Working Conditions: Fast-paced call center environment, may require shift work.
- Qualities and Traits: Strong interpersonal skills, patience, empathy, and a positive attitude.
Jaylo Roselle
HR Hiring OfficerMetacom Business Process Outsourcing Solution Inc.
More than ten replies today
Working Location
Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
Posted on 11 July 2025
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Unfinanced / Angel
501-1000 Employees
BPO & Call Center
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