Responsibilities:

Assessment of Training Needs:

• Performance trends and training needs analysis to help the project improve performance or manage performance outliers through training or coaching intervention programs.
• Implement the review, design/development (when necessary) and assessment of training curriculum, content/learning materials, approach/methodology and performance evaluation process

Reporting:

• Generates, reviews, and distributes required training reports such as training trends and activity reports to Operation Leads and/or Clients
• Maintains collection and tracking of relevant Training data
• Assists with team-specific reporting activities, including productivity reports, end of shift reports, and other operations-related reports all pertaining to trainees’ performance

Skills & Qualifications:

• Open to college graduate and undergraduate with relevant work experience in Training
• Must have at least 3 years of experience in Training and Development
• Must have at least 1 year of supervisory experience

Other Benefits:

• HMO on day 1 (₱400K Principal, Maxicare, ₱150K 2 Free dependents)
• 18% Night Differential
• IPB and MIPB (Annual Individual Performance Bonus/Monthly Individual Performance Bonus)
• Leave credits available (10SL,15VL)
• Life Insurance
• Retirement Plan
• Christmas Bonus

Please refer to job description.