• Serve as the primary contact for client inquiries, policy adjustments, claims support, and renewals, ensuring excellent service and client satisfaction.
• Assist in preparing, reviewing, and processing insurance documentation, including renewals, endorsements, and new business.
• Support clients throughout the claims process by coordinating with claims officers, gathering necessary documentation, and providing timely updates.
• Conduct research and assist in negotiating with insurers to secure competitive pricing and favorable policy terms.
• Maintain accurate records and ensure compliance with regulatory requirements and company policies.
  
  
  

• Minimum Diploma / Degree in any field.
• Past working experience in the insurance brokerage field preferably in supporting retail and domestic insurance.
• Tier 2 insurance qualifications (or willingness to attain) and working towards a Diploma in Insurance Broking is required.
• Experience in using WinBEAT / Insight / Sunrise would be an added advantage however experience in using other Insurance Broking systems is acceptable.
• Strong administrative and organizational skills.
  
  
  

• A diverse, inclusive, and supportive company culture.
• Competitive remuneration.
• Opportunity to collaborate and work with global clients and stakeholders.
• Medical benefits.
• Great Paid Leave entitlements.
• Team outings, travel opportunities, company parties/events, and other exciting activities.
• Exposure to an international environment, working with people across Malaysia, Vietnam, the Philippines, and Australia.
• Industry and role-related training.
• Ongoing career opportunities.
  
  
  

Please refer to job description.