Call Center Representative - Financial Account (Php 20,500)

Alorica

£266-333[Mensual]
No - MakatiSem necessidade ExpEnsino Médio Alto/SeniorTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Derivações

    Permissão de refeição

  • Recompensas e reconhecimento de funcionário

    Bônus de desempenho, Incentivos

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    Seguro de saúde, HMO

  • Benefícios de Habilidades

    Quartos de Dormir, Panorâmica de Bem Estado

  • Tempo de desligamento e Saída

    Licença médica, Férias Deixadas

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Descrição:

  • Respond to customer inquiries via phone, email, and chat.
  • Provide accurate information about products and services.
  • Resolve customer issues and complaints efficiently.
  • Maintain detailed records of customer interactions.
  • Collaborate with team members to enhance service quality.
  • Meet performance metrics and contribute to team goals.

Requisito

  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: No prior experience necessary; training will be provided.
  • Skills and Competencies: Excellent communication, problem-solving, and basic computer skills.
  • Responsibilities and Duties: Assist customers with inquiries, resolve issues, and process orders.
  • Working Conditions: Office environment, possibly requiring weekend shifts.
  • Qualities and Traits: Patient, empathetic, detail-oriented, and proactive.
Idioma InglêsAtendimento ao clienteCentral de atendimentoJogador de equipeResolução de Problemas
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Cedryck Alyn Ross Labora

HR OfficerAlorica

High response rate

Local de trabalho

Ground Floor, MJ Plaza. 2310 Chino Roces Ave, Makati, 1231 Metro Manila, Philippines

Postado em 27 February 2025

Jobs

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Alorica

Série C

>1000 Funcionários

BPO & Centro de Chamadas

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