• Supports the Credit Department in processing credit applications.
• Maintaining accurate records and assisting with credit-related inquiries.
• Ensures compliance with the company, gaming and statutory regulations and delivers exceptional service to both internal and external customers.
• Receives and processes casino credit applications and maintains patron files.

• Verify information on applications, such as financial information and identification.

• Ensures the completeness of all credit application forms.

• Directly contacting either by phone or email other casinos and credit casino agencies to obtain and document all the gathered credit and gaming information.

• Ensures that the highest standards of credit due diligence are conducted.

• Checks credit applications within established guidelines and ensure compliance with gaming and statutory regulations, including MTPP-AMLA.

• Monitors and maintains accounts for credit review.

• Prepares, maintains, and provides credit reports to management.

• Provide courteous and professional assistance to patrons regarding credit-related inquiries.

• Explain credit policies and procedures to credit patrons as needed.

• Address and resolve patron concerns and or escalate issues to immediate superior when required.

• Actively participates and communicates in the team-based work groups that make up the Credit Department.

• Answer credit queries from other casinos or credit agencies either by call or email.

• Performs all other duties or special projects as assigned.
  
  

• Experience: Credit, accounting, or a similar administrative role, preferably in the bank, casino, or hospitality industry.
• Education: Preferably a graduate of Bachelor’s degree in Accountancy or Finance.
• Skills / Competencies: Proficiency in the English and Tagalog languages.
• Capable of navigating email and is computer literate. Able to create spreadsheets and utilize basic formulas.
• Ability to handle sensitive information with discretion.

• Problem-solving abilities in a fast-paced environment.
  
  

Please refer to job description.