Customer Service Representative
Exccell Workforce Solutions Corp.
Descrição do Trabalho
Benefícios
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Descrição:
- With experience as CSA (Mobile phone products)
- Provide exceptional customer support via phone, email, and chat.
- Resolve customer inquiries and complaints efficiently and professionally.
- Maintain accurate records of customer interactions.
- Assist in product knowledge to enhance customer experience.
- Collaborate with team members to improve service processes.
- Demonstrate a positive attitude and strong problem-solving skills.
Requisito
- Educational Qualifications: Diploma in any field.
- Experience Level: 1-3 years of experience in customer service roles.
- Skills and Competencies: Proficient in call centre operations, back office support, effective sales pitching and closure techniques, and familiarity with Salesforce.
- Responsibilities and Duties: Address customer inquiries, provide solutions, manage sales processes, and support backend operations.
- Working Conditions: Office environment with potential for remote work; may involve shift scheduling.
- Qualities and Traits: Excellent communication skills, problem-solving abilities, patience, and a customer-oriented mindset.
Lea Cuadra
HR ManagerExccell Workforce Solutions Corp.
Ativo dentro de três dias
Local de trabalho
SM Megamall Building A. EDSA, corner Doña Julia Vargas Ave, Ortigas Center, Mandaluyong City, 1555 Metro Manila, Philippines
Postado em 04 June 2025
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