Shopee Mega FM - Workforce Management and Planning (Manila), SPX Express

Mega FM - Workforce Management and Planning (Manila), SPX Express

Shopee

Negociável

No - Manila3-5 anos ExpDiplomaTempo Inteiro

Descrição do Trabalho

Descrição:

Job Description

Mega FM Workforce Management & Planning Supervisor is responsible for overseeing and coordinating the planning and operational activities of a sorting facility. This role involves managing the workflow, ensuring efficiency, and maintaining safety standards. The supervisor will work closely with team members to optimize sorting processes, improve productivity, and meet organizational goals such as facility back room productivity and meeting the Ops Clock target.

Main Duties & Responsibilities

Monitor functional team members including the Shift In-Charge
Supervise and coordinate daily sorting operations to ensure timely and accurate processing of items.
Monitor and adjust workflow to maintain efficiency and meet performance targets.
Implement and enforce operational policies and procedures.
Manage scheduling of shifting personnel, prepare performance evaluation and conduct coaching session on a regular basis
Analyze and coordinate with Manpower Management team for proper allocation of agency personnel
Manage day to day escalations and provide solutions for operational issues

Requirements

Preferably has 2-5 years of experience in E-commerce, Logistics and Warehousing
Has supervisory experience, both for direct and agency employees

Requisito

Please refer to job description.

Análise de dadosPrevisãoPerformance MetricsAgendamentoReal Time MonitoringReporting ToolsResolução de ProblemasHabilidades de ComunicaçãoPensamento Crítico