Service Desk
Unison Computer Systems, Inc
Descrição do Trabalho
Benefícios
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Saúde, SSS/GSIS
Saúde e Bem-Estar
Seguro de Vida
Descrição:
- Installation of approved application on the end user’s laptop.
- Remote support for employees who are outside the office.
- Basic network troubleshooting and coordination to L2 Support.
- Basic application troubleshooting and coordination to L2 Support.
- LFA Deployment (Installation) (MAC and Windows) / Blancco Implementation / Laptop.
- Skilled in fault management, performance tuning, and network security.
- Manages a GSuite account's creation, end user support, audits, log reading, investigations, and deactivation.
- Assists in Level 1 troubleshooting or resolving issues encountered by users, like password reset for enterprise systems/applications
- Assigning of user on different OU’s in Active Directory upon IS approval.
Requisito
- Graduate of any 4 -year IT related course.
- Proficient with service desk tools (e.g., ServiceNow, Jira).
- Ability to troubleshoot and optimize network performance.
- Leadership & Team Management
- Project Management
- Crisis Management
- Service Desk Management
- IT Support Operations
- Intermediate Knowledge on Switching & Routing
- Intermediate knowledge in Network Management
- Knowledgeable in hardware, operating systems, and software.
- Capable of managing network configurations and capacity planning.
- Provides IT related assistance (Laptop Issuance, Laptop Configuration, Zoom Room setup) in every New Hire Orientation.
- Willing to work in Taguig City
Unison Computer Systems, Inc.
HR AssistantUnison Computer Systems, Inc
Local de trabalho
Fort Bonifacio. Fort Bonifacio, Taguig, Metro Manila, Philippines
Postado em 12 March 2025
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Desfinanciado / Anjo
101-500 funcionários
Tecnologias da Informação e Comunicação
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