Technical Support Engineer
JAV Resource Corporation
Descrição do Trabalho
Benefícios
Recompensas e reconhecimento de funcionário
Comissões, Bônus de desempenho, Opinião Anual, Funcionário do prêmio do mês
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
HMO
Benefícios de Habilidades
Equipamento da Empresa
Desenvolvimento Profissional
Treinamento de Trabalho, Programa de Mentorship, Desenvolvimento Profissional
Tempo de desligamento e Saída
Deixamento de ressonância, Maternidade e licença de paternidade, Licença médica, Licença Pai Solo, Férias Deixadas
Descrição:
- Provide exceptional customer support via email, chat, and calls.
- Assist customers with inquiries, troubleshooting, and warranty claims.
- Maintain knowledge of products and services to offer effective solutions.
- Document customer interactions and feedback accurately.
- Collaborate with team members to enhance service quality.
- Provide technical solutions, assist customers via various channels, resolve inquiries, and maintain accurate records.
Requisito
- Educational Qualifications: Bachelor’s degree in Electrical Engineering or Electronics Engineering
- Certification and Licenses: Licensed Electrical or Electronics Engineer
- Experience Level: 1-3 years in customer service providing technical support
- Skills and Competencies: Proficient in English, exceptional problem-solving and technical skills, strong work ethic, and call center experience.
- Working Conditions: On site job, office set up in a call center environment, day time work shift only
- Qualities and Traits: Excellent interpersonal skills, patient, and tech-savvy.
Mayet Mabanta
HR ManagerJAV Resource Corporation
Ativo dentro de três dias
Local de trabalho
23 Gordon Ave, Brgy. Pag-asa, Olongapo, Zambales, Philippines
Postado em 08 May 2025
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