Duties and Responsibilities:

1. Lead Organizational Development:

• Redesign org structures across multiple companies to support scale
• Build systems and workflows that fuel sustainable growth

2. Institutionalize Best Practices:

• Standardize HR processes across recruitment, performance, compensation, payroll, and benefits
• Develop frameworks that are scalable and not reliant on individual personalities

3. Recruit and Build the Team:

• Attract top-tier talent and ensure the right people are on the bus
• Coach and develop existing team members toward high performance

4. Build a Learning Culture:

• Champion continuous learning and growth

5. Uphold Culture & Values:

6. Support Business Units Holistically

• Partner with departments like Sales, Marketing, After-Sales, Supply Chain, Customer Care, Finance, IT, HR, and General Services
• Assess and elevate people performance across all functions

7. Manage Outsourced Manpower:

• Align outsourced staff with our brand, expectations, and values
• Ensure integration and consistency in service delivery

Core HR Functions You’ll Lead:

• Workforce Planning & Recruitment – Job design, sourcing, interviewing, onboarding
• Employee Relations – Conflict resolution, discipline, and culture building
• Training & Development – Training needs analysis, program design, coaching
• Performance Management – KPI setting, appraisals, feedback
• Compensation & Benefits – Salary structure, payroll, incentives
• Organizational Development – Succession planning, change management
• Compliance & Policy Management – Labor law compliance, policy development
• HR Information Systems – HRIS setup, reporting, analytics
• Personnel Administration – Records management, timekeeping, leave tracking
• Outsourced Manpower & Vendor Management – Staff monitoring, vendor alignment, contract oversight

Professional Experience:

• 10+ years of HR leadership in Retail Industry
• Proven track record in organizational development, recruitment, performance systems, and learning & development
• Strong in implementation, process rollout, and project management
• Experience managing outsourced manpower and navigating shared service environments

Please refer to job description.