R. Express Lending House Corporation - Cebu Branch Collections Specialist

R. Express Lending House Corporation - Cebu Branch

£133-200[月薪]

现场办公 - 宿务无需经验学历不限全职

Contact customers to remind them of overdue payments and negotiate payment arrangements.
Maintain accurate and up-to-date records of customer accounts, payment statuses, and communication details.
Review and analyze account histories to identify delinquent accounts and potential risks.
Resolve customer disputes and inquiries related to payments, billing, or account discrepancies.
Collaborate with other departments, such as sales or customer service, to address customer concerns.
Process payments, document transactions, and update customer information in the database.

Education: At least a high school diploma; a college degree in accounting, finance, or a related field is an advantage.
Experience: Prior experience in debt collection, accounts receivable, or a similar role is preferred.
Strong negotiation and communication skills.
Proficiency in using accounting software, CRM systems, or MS Office (Excel, Word).
Ability to handle sensitive customer information with discretion.
Excellent problem-solving and decision-making skills.

communication skills