Acquire BPO Recruitment Specialist

Recruitment Specialist

Acquire BPO

面议

现场办公 - 奎松市应届毕业生/学生专科全职

职位描述

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Acquire BPO is an award-winning business process outsource provider, to some of the world’s largest brands operating contact centers and back-office services from offshore, nearshore, and onshore locations to clients globally and serviced from Australia, Dominican Republic, Philippines and the United States. Known for our commitment to safety, flexibility, and innovation, we strive to be the partner of choice for businesses looking to leverage the best global BPO and AI resources. Our employee value proposition, Come for a career, stay for the fun, underscores our commitment to a vibrant, inclusive, and engaging work environment.

Why Join the A-Team?

Come for a career, stay for the fun!

HMO coverage
Yearly Kick Off Parties with major giveaways (like the car in 2023)
Grow your career - yes, we love to promote internally
Do meaningful work and collaborate with the best
900 promotions given each year
2,700+ leadership training courses

A Glimpse into Your New Role

You are being eyed to join the Recruitment Team. As a Recruitment Specialist, you are one of the front-liners in providing excellent customer service through accurate profiling. You are expected to work hand in hand with the HR and Operations team in delivering the requirement through endorsement of candidates with the right skillset required by the campaign. You are instrumental in ensuring 100% delivery of target for all campaigns.

Account Management

Understand profiles of new campaigns.
Knowledgeable of the profiles of the existing campaigns.
Following through on the approved contractual requirements and pay of the roles.
Continuously calibrates on profile/hiring process for each LOB.
Partnership with Supervisors and Ops HMs.
Good understanding of what makes the business successful (ops metrics, ops org structure, ops performance & retention strategies, growth plans).
100% Fulfillment of account hiring requirements

Stakeholder Management/Client Management

100% Fulfillment of account hiring requirements.
Ensure that follow-through on the agreed process and profile is in place.
Determine what updates are essential and necessary.
Know who the stakeholders are - what do they need, what they expect?
Has good understanding of the business, effectively works on the implemented recruiting strategies.

Support Relationships

Recruiting support and implementation of shared plans/ initiatives with other departments.

Reporting and Analytics

Follow-throughs on reports which stakeholder should be updated on.
Accurate reporting format, including essential information and data.
Can clearly discuss and articulate provide objective of the report, trends and outcome of the data 
Uses the analytics data to make recommendations to address gaps or optimize output

Administrative