RMA Technical Coordinator

Pronet Systems Integrated Network Solution Inc.

£259-324[月薪]
现场办公 - 奎松市1-3年经验本科全职
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职位描述

福利待遇

  • 津贴

    话费补贴

  • 员工表彰与奖励

    奖励机制

  • 法定福利

    13薪, Pag-Ibig 基金, 带薪假, 菲尔健康, SSS/GSIS

  • 健康保险

    健康维护组织

  • 休假和请假

    丧假, 生日假, 产假和陪产假, 病假, 休假

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职位描述

  • Process, categorize root cause analysis every time there is RMA request.
  • Regulate the cause of the problem and shorten the process by providing the right technical support assessment.
  • Provide reports subject for preventive maintenance, items under warranty and out of warranty.
  • Coordinate to different Business Development, Project Manager regarding to their handle account for proper costing of Preventive Maintenance.
  • Submit reports of status of Preventive Maintenance.
  • Submit recommendation of accounts due to preventive maintenance.
  • Communicate status and schedule to customers and Sales.
  • Code repair and replacement requests and forward when other departments must fulfill.
  • Enter data, analyze data, and identify trends in repair and replacement requests

职位要求

  • Candidate must possess at least Bachelor’s/College Degree Technical or IT related course such as (Computer Engineering, ECE, IT, Computer Science)
  • Preferably 1 year experience employee specialize Technical support
  • With background in project technical support
  • High attention to detail and accuracy
客户服务调度
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Mary Grace Avancena

HR ManagerPronet Systems Integrated Network Solution Inc.

三天内活跃

工作地址

3rd Floor Hollywood Square Bldg # 33 West Ave Quezon City, Pronet Systems Integrated Network Solution Incorporated, 3rd floor, Hollywood Square Building, 33 West Ave, Quezon City, 1104 Metro Manila, Philippines

发布于 30 April 2025

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Pronet Systems Integrated Network Solution Inc.

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101-500人

信息技术

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