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Chat Support

New Media Services, Pty. Ltd.
₱10-20K[Monthly]
RemoteNo Exp RequiredHigh/Senior High SchoolFull-time

Remote Details

Open CountryPhilippines

Language RequirementsEnglish

This remote job is open to candidates in specific countries. Please confirm if you want to continue despite potential location restrictions

Job Description

  • Exceptional oral and written communication skills in English, demonstrating creativity and adaptability.
  • Proficient typist with a minimum typing speed of 45 words per minute.
  • Strong multitasking and prioritization abilities for efficient subscriber support.
  • Demonstrates flexibility and confidently engages in conversations of any nature.
  • Thrives independently and collaboratively as a valuable team member.
  • Open to flexible and shifting schedules, accommodating changing work hours.
  • Familiarity or experience with chat software and systems is highly desirable.


Responsibilities

  • Respond to subscribers' messages and engage in conversations in a timely, professional, and engaging manner.
  • Utilize creative communication skills to provide a personalized and fun experience for the subscribers. 
  • Adhere to company and client policies and guidelines.
  • Keep detailed records of subscribers' interactions and any issues that may arise.
  • Meet daily and weekly targets for chat interactions.


Job Requirements

  •  Must not live in Benguet
  •  Must be ready for full-time work (fixed schedule: AM, PM, or GY)
  •  Reliable laptop/desktop
  •  Stable internet connection
  •  Backup power source (e.g., UPS, generator)
ComplianceComputer LiterateCommunication SkillsCreativityFlexibleChatCustomer OrientedCollaborationContent Moderation

NMS Careers

RecruiterNew Media Services, Pty. Ltd.

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