Job Responsibilities:

• Responding to customer messages/chats through WhatsApp, Instagram, Marketplace, or other platforms.
• Recording and processing customer orders online.
• Entering customer data and transactions into the system (Excel/Google Sheets or specific admin software).
• Assisting in creating daily/weekly reports (sales, stock, or shipments).
• Maintaining friendly and professional communication with customers.
• Collaborating with the warehouse team, marketing, or other customer service teams as needed.

Qualifications/Requirements:

• Minimum education of high school/vocational school or equivalent.
• Familiar with gadgets and online platforms (WA Business, Instagram, Tokopedia, Shopee, etc.).
• Meticulous, agile, and disciplined.
• Able to type quickly and respond to messages politely & clearly.
• Must have a laptop/computer and a stable internet connection.
• Proficient in using Google Sheets, Microsoft Excel, and basic administrative applications.
• Experience as an online admin/shopkeeper/chat support is preferred.

Benefits:

• Flexible working hours.
• Can be done from home.
• Daily/weekly/monthly fees based on agreement and performance.
• Opportunity for long-term employment if performance is satisfactory.

1. Minimum education of high school/vocational high school or equivalent (D3/S1 preferred for permanent positions).
2. Having experience as an online admin/chat admin is a plus.
3. Able to operate digital devices, such as:

• Google Sheets / Microsoft Excel (for data input).
• WhatsApp Business, Instagram, and e-commerce (Shopee, Tokopedia, etc.).

1. Communicative and polite in responding to customer messages.
2. Detail-oriented, agile, and organized in recording data and orders.
3. Must have a personal laptop or computer and a stable internet connection.
4. Able to work independently and remotely.
5. Disciplined regarding work hours and response/chat targets.
6. Willing to work in shifts (if necessary).
7. Prepared to take on tasks with clear deadlines and provide regular updates.

Additional Requirements (Optional based on the company):

• Able to type quickly and neatly.
• Willing to work on weekends/holidays (if needed).
• Possess a positive attitude, high initiative, and loyalty to the team.
• Able to multitask and handle multiple messages simultaneously.