After Sales Technical Support

Trade-Up International Inc.

£199-265[Monthly]
On-site - MakatiFresh Graduate/StudentHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Perks Benefits

    Annual Company Trip

  • Professional Development

    Job Training, Mentorship Program

  • Time Off & Leave

    Sick Leave, Vacation Leave

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Description

TECHNICAL ASSISTANT plays a vital role in providing technical support and assistance to the Engineering Maintenance Manager and responsible for performing clerical functions including filing, composing emails, printing documents and inventory of repair parts.


  • Receive or frequently pick up unit from client and issue transmittal document with corresponding unit model, serial number and accessories included.
  • Assess for repair units and take pictures of faulty part as proof to client.
  • Make a checklist of procedures that needs to be done including parts to be replaced.
  • Provide an Assessment Summary Report to client that includes company information, unit details, repair procedures, faults found, parts to be replaced, and picture proof of faulty.
  • Produce a proposal for client with labor and faulty parts.
  • Receive Purchase Order and have it checked if amount reflected is the same as quoted.
  • Repair units and provide necessary documents (Delivery Receipt, Repair Summary Report, Splice Test Report, Purchase Order)
  • Schedule the pickup or delivery of the repaired units.
  • Frequently deliver unit to client and test upon request.
  • Follow up overdue repair payments.
  • Update all the parts used from time to time to ensure the inventory of the parts.
  • Generate the excel file to make list of low in stock parts to be replenished.
  • Receive mails, Invoice, SOA (Statement of Account) etc. and forward to respective recipients.
  • Attend to the needs and request of Superiors especially with regards to repair.
  • Monitor all units that are due for calibration.
  • Ensure software of all purchased units are updated to latest before the delivery schedule and put necessary stickers for warranty purposes.
  • Keep the repair documents complete for transparency.
  • Provide necessary documents of the repaired units to finance officer for Billing/Invoice issuance.
  • Printing and Filing documents.
  • Composing emails.


Requirements

  • Fresh Graduates are welcome to apply
  • At least High school graduate
Technical SupportTime ManagementCommunication Skills
Preview

ARNOLD SANTANDER

HR ManagerTrade-Up International Inc.

Active within three days

Working Location

SUITE 503, State Condominium I. 186 Salcedo, Makati, 12242 Kalakhang Maynila, Philippines

Posted on 04 June 2025

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