Associate, Account Management

foodpanda

Negotiable[Negotiable]
On-site - Manila3-5 Yrs ExpBachelorFull-time
Share

Job Description

Description

About The Opportunity

Job Description

  • Manage and enhance the work relationship with owners, directors, and other stakeholders of our biggest restaurant partners in the country
  • Negotiate for our restaurant partners’ participation to our promotions, marketing campaigns, and other commercial projects and initiatives
  • Strategize with our restaurant partners for the continuous growth of their foodpanda orders
  • Educate our restaurant partners with the best practices to maximize their sales and operations in foodpanda Serve as the SPOC for escalations from our restaurant partners Ensure that our restaurant partners are able to maintain the best customer experience for their branches in foodpanda

Qualifications

What you need to be successful

  • Must be a graduate of a Bachelor's degree
  • At least 2 years of account management experience, preferably from F&B or E-Commerce
  • Excellent interpersonal and communication skills and strong negotiation skills
  • Thrives and excels at managing relationships and handling store-level escalations
  • Pleasant personality, high level of enthusiasm and commitment
  • Team player, self-motivated with the ability to work independently
  • Keen interest and good understanding of the restaurants industry
  • Proficiency in Microsoft Excel and/or Google Sheets
  • Required language(s): English and Filipino

Who We Are

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Requirements

Please refer to job description.

Customer Relationship ManagementTeam LeadershipCommunication SkillsProblem SolvingConflict ResolutionNegotiation SkillsData AnalysisTime ManagementPerformance Management
Preview

Boss

HR Managerfoodpanda

Work Location

Manila, PH

Posted on 16 April 2025

Report this job

Bossjob Safety Reminder

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

  • withholds your ID,
  • requires you to provide a guarantee or collects property,
  • forces you to invest or raise funds,
  • collects illicit benefits,
  • or other illegal situations.