Job Title: Service Crew – Kiosk Type Operation

Reports To: Store Supervisor / Operations Manager

The Service Crew is responsible for providing excellent customer service, preparing and serving products efficiently, and maintaining cleanliness in a kiosk-type setup. The ideal candidate has prior experience working in food kiosks or similar small-format service counters and is familiar with multitasking in fast-paced environments.

Key Responsibilities:

• Greet customers warmly and handle transactions with accuracy and speed
• Prepare, assemble, and serve food or beverage items according to company standards
• Maintain cleanliness and order in the kiosk area (counter, equipment, utensils)
• Follow proper food handling, safety, and sanitation guidelines
• Restock ingredients, packaging, and other supplies as needed
• Assist in opening, closing, and daily maintenance tasks
• Upsell or recommend products to customers when appropriate
• Handle basic customer inquiries and resolve minor complaints with courtesy
• Work as a team to ensure smooth daily operations

• Education: High School graduate or equivalent
• Experience: At least 6 months to 1 year in a kiosk or quick-service environment (e.g., food stall, beverage booth, food court setup)

Skills:

• Friendly and customer-focused attitude
• Ability to multitask and work under pressure
• Basic cash handling and POS system operation
• Knowledge of food hygiene and safety practices
• Fast learner and team player

Work Conditions:

• Stand for long hours
• Work in mall kiosks, food courts, or outdoor stalls
• Shift-based schedule, may include weekends and holidays
• Uniform and proper grooming required

Location: SM North Edsa 

Preferred But Not Required:

• Food handler’s certification
• Experience in milk tea, snacks, desserts, or express food kiosks