Call Center Agent
Synlink Recruitment Outsourcing Co. Inc.
Job Description
Benefits
Allowances
Telecommunication Allowance, Medical Reimbursement
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Description
- Handle inbound and outbound calls efficiently.
- Assist customers with inquiries and resolve issues.
- Maintain accurate records of interactions.
- Provide product and service information.
- Achieve performance targets and metrics.
- Work collaboratively with team members.
- Stay updated on company policies and procedures.
Requirements
- Educational Qualifications: High School/Senior High School diploma is required.
- Experience Level: Fresh graduates or students with no prior experience are welcome to apply.
- Skills and Competencies: Proficiency in English, strong customer service abilities, scheduling capabilities, problem-solving skills, familiarity with Salesforce, and effective people and interpersonal skills.
- Working Conditions: Office environment; potential for shift work, including weekends and holidays.
- Qualities and Traits: Excellent communication, patience, empathy, and resilience in a fast-paced setting.
Trecia Obseña
Recruitment AssociateSynlink Recruitment Outsourcing Co. Inc.
Reply 2 Times Today
Working Location
Teleperformance Recruitment Hub. Centrio Mall, 2/F Capt. Vicente Roa St, Cagayan De Oro City, 9000 Misamis Oriental, Philippines
Posted on 17 July 2025
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