• Handle inbound and outbound calls with professionalism and courtesy.
• Assist customers with inquiries and provide timely solutions to their issues.
• Document customer interactions and maintain accurate records in the system.
• Collaborate with team members to improve overall service quality.
• Adhere to company policies and procedures while providing exceptional customer support.

Requirements

• Educational Qualifications: High School Diploma or equivalent preferred
• Experience Level: No prior experience required; training will be provided
• Skills and Competencies: Strong English language proficiency
• Skills and Competencies: Excellent customer service skills
• Skills and Competencies: Effective problem-solving abilities
• Qualities and Traits: Ability to work well in a team environment
• Qualities and Traits: Strong interpersonal and organizational skills