• Respond to customer inquiries via phone and email in a professional manner.
• Provide accurate information regarding products and services.
• Resolve customer complaints and issues effectively and efficiently.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to enhance overall customer experience.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: 1-3 years of experience in customer service or call center environment
• Skills and Competencies: Excellent customer service skills
• Skills and Competencies: Proficient in the English language, both spoken and written
• Qualities and Traits: Strong communication and interpersonal skills
• Working Conditions: Ability to work in a fast-paced environment