Alorica MOA - Pasay Call Center Agent

JobsAvenuePH

£193-322[Monthly]
On-site - PasayNo Exp RequiredDiplomaFull-time
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Job Description

Benefits

  • Allowances

    Meal Allowance

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Disability Insurance, Health Insurance, Life Insurance, HMO

  • Perks Benefits

    Employee Discount, Sleeping Quarters

  • Professional Development

    Mentorship Program

  • Time Off & Leave

    Bereavement Leave, Maternity & Paternity Leave, Parental Leave, Solo Parent Leave, Vacation Leave

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  • Join Alorica Philippines and be part of a dynamic team that delivers world-class customer service! As a Call Center Agent, you will handle customer inquiries, provide resolutions, and ensure a seamless customer experience. 
  • Apply now before our ramp season and boost your chances of becoming an SME, Team Manager, Quality Analyst, or Trainer for our 2025 ramp! We value hard work, dedication, and tenure—grow your career with us and be part of our success!
  • Handle inbound and outbound calls professionally.
  • Assist customers with inquiries, troubleshooting, and complaints.
  • Provide accurate information and solutions based on company policies.
  • Document customer interactions and update records.
  • Ensure a positive customer experience and meet performance metrics.
  • High school graduate (old curriculum) or senior high school graduate
  • Good English communication skills
  • Willing to work onsite and in shifting schedules
  • No prior call center experience needed – we provide training!
English LanguageCustomer ServicePeople SkillsCall Centre
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John Christopher Briagas

OwnerJobsAvenuePH

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Working Location

Ground Floor Alorica Recruitment Hub, Alorica - Three E-Com Center. GXRJ+GH5, Seaside Blvd, Pasay, Metro Manila, Philippines

Posted on 05 March 2025

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