Call Center Agent

Miranda HR

£195-260[Monthly]
On-site - PasigNo Exp RequiredHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Allowances

    Transportation Allowance

  • Employee Recognition and Rewards

    Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Work-Life Balance

    Dependent Care

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Description

  • Respond to customer inquiries via phone, email, or chat.
  • Provide accurate information about products and services.
  • Resolve customer issues in a timely manner.
  • Maintain detailed records of interactions and transactions.
  • Work collaboratively with team members to enhance customer satisfaction.
  • Adhere to company policies and procedures.

Requirements

  • Educational Qualifications: High School or Senior High School diploma required.
  • Experience Level: No prior experience needed; training will be provided.
  • Skills and Competencies: Proficient in English, strong customer service orientation, excellent organizational skills.
  • Responsibilities and Duties: Handle customer inquiries, resolve complaints, maintain call logs.
  • Working Conditions: Office environment, may involve extended hours on the phone.
  • Qualities and Traits: Patient, good communicator, detail-oriented, able to work under pressure.
English LanguageCustomer ServiceOrganizational Skills
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Kriszelle Mangulabnan

HR OfficerMiranda HR

Reply 8 Times Today

Working Location

Silver City 3 Bldg.. Central Ave, Pasig, Metro Manila, Philippines

Posted on 11 July 2025

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