Call Center Agent
Synlink Recruitment Outsourcing Co. Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Description
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Resolve customer complaints by identifying the issue and providing appropriate solutions or alternatives.
- Educate customers about product features, services, and promotions to enhance their experience and drive sales.
- Document customer interactions and maintain accurate records in the company database for future reference.
- Collaborate with other departments to ensure a seamless customer experience and address any operational challenges.
Requirements
- HS Graduate (old curriculum) | SHS Graduate (new curriculum) | College Undergraduate | College Graduate
- At least 6 months BPO experience under voice international account (any account)
- Healthcare accounts are a plus, but not required
- Age limit: 50 yrs old
- Residing within Metro Manila
- Willing to work onsite
- Willing to work graveyard and shifting schedule
Trecia Obseña
Recruitment AssociateSynlink Recruitment Outsourcing Co. Inc.
Reply 3 Times Today
Working Location
Allsectech Manila Inc.. L3,311, Market! Market! Mall 26TH STREET CORNER, Corner C5 C5- 26th St, Taguig, Metro Manila, Philippines
Posted on 27 May 2025
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