Spanish Bilingual Call Center Agent
Synlink Recruitment Outsourcing Co. Inc.
Job Description
Description
- Support customers and ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
- Interact with customer service team and perform moderately complex customer support tasks
- Manage risk by following all policies and procedures and staying abreast of changes to them
- Advocate for digital services such as online delivery of statements and other documents, eSign paperwork, and any other digital opportunities, as needed
- Receive direction from customer service supervisor and escalate non-routine questions
- At least 6 months of BPO voice experience
- Conversational to fluent in Spanish (language proficiency is a must!)
- Completed at least 2 years in college with no back subjects
Scigee Bustillos
HR OfficerSynlink Recruitment Outsourcing Co. Inc.
Reply 0 Times Today
Working Location
McKinley Hill Dr. McKinley Hill Dr, Taguig, Metro Manila, Philippines
Posted on 09 September 2025
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