Call Center Representative

KMDC Employment Services

£265-397[Monthly]
On-site - Muntinlupa<1 Yr ExpDiplomaFull-time
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Job Description

Benefits

  • Allowances

    Meal Allowance, Transportation Allowance

  • Employee Recognition and Rewards

    Commission, Performance Bonus, Anniversary Gifts, Annual Appraisal, Employee Recognition Program, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Life Insurance, HMO

  • Perks Benefits

    Annual Company Trip, Employee Discount, Gym Membership, Sleeping Quarters

  • Professional Development

    Job Training

  • Time Off & Leave

    Maternity & Paternity Leave

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Description

  • Respond to customer inquiries via phone, email, and chat.
  • Provide accurate information regarding products and services.
  • Resolve issues and complaints promptly and professionally.
  • Maintain detailed records of customer interactions.
  • Support team goals and contribute to a positive work environment.
  • Adhere to company policies and procedures.

Requirements

  • Educational Qualifications: Must possess a Diploma in any field.
  • Experience Level: 6mos. and above international call center experience
  • Skills and Competencies: Excellent English language proficiency and strong customer service skills.
  • Responsibilities and Duties: Handle incoming calls, address customer inquiries, and provide product information.
  • Working Conditions: Work in a structured office environment with variable shifts.
  • Qualities and Traits: Should be patient, empathetic, and possess strong communication abilities.
English LanguageCustomer Service
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Kristen Marie Dela Cruz

RecruiterKMDC Employment Services

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Working Location

Concentrix Alabang Recruitment Site. Cyber Zone, Vector 1 bldg., Northgate, 1781 Alabang–Zapote Rd, Muntinlupa, 1781 Metro Manila, Philippines

Posted on 10 April 2025

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