Call Center Representative
Synlink Recruitment Outsourcing Co. Inc.
Job Description
Benefits
Allowances
Meal Allowance, Transportation Allowance
Employee Recognition and Rewards
Employee Recognition Program, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Perks Benefits
Sleeping Quarters
Work-Life Balance
Flexible Hours
- Respond to customer queries via phone, email, and chat in a timely and professional manner.
- Provide accurate information regarding products and services to enhance customer satisfaction.
- Resolve customer issues and complaints efficiently, demonstrating problem-solving skills.
- Maintain detailed records of customer interactions in the call center software.
- Collaborate with team members to improve service quality and streamline processes.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 0–2 years
- Skills and Competencies: Strong proficiency in English language
- Skills and Competencies: Excellent customer service skills
- Skills and Competencies: Effective problem-solving abilities
- Qualities and Traits: Patience and a positive attitude
- Responsibilities and Duties: Ability to work in a fast-paced environment
Lorenza Buce
HR OfficerSynlink Recruitment Outsourcing Co. Inc.
Reply 0 Times Today
Working Location
Festive Walk Mall. Megaworld Blvd, Mandurriao, Iloilo City, Iloilo, Philippines
Posted on 24 November 2025
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