CSR/PEME Account Specialist
Halcyon Health Network, Inc.
Job Description
Description
- Facilitates urgent patient care by reviewing and tracking referrals via referral forms, emails, and phone calls, and follows up with various units to ensure timely updates on PEME status.
- Addresses patient and client complaints by reporting them promptly to the appropriate parties, working with the Documentation Supervisor and/or relevant medical units to ensure proper action is taken, and notifying clients about test requirements, pending medical case clearances, and coordinating with the processing physicians
- Regularly monitors and updates patient status by reviewing their profiles in the I-net system, and coordinates with relevant units to address any additional needs or concerns.
- Performs any other tasks assigned by the supervisor or manager.
Requirements
- College graduate
- With or without experience in customer service;
- Very good communication skills and Telephone Etiquette;
- Ability to work under pressure and meet tight deadlines;
- Able to establish professional customer relations;
- Self-starter, ability to perform multi-tasking job
Halcyon Health Network, Inc. HR
RecruiterHalcyon Health Network, Inc.
Reply 1 Time Today
Working Location
Ground Floor and 3rd Floor, Maria Cornelia Building, 222 Sen. Gil J. Puyat Ave, Makati, Metro Manila, Philippines
Posted on 12 March 2025
Explore similar jobs
View more similar jobsCustomer Service Representative
Metacom Business Process Outsourcing Solution Inc.£195-390[Monthly]
On-site - Makati<1 Yr ExpBachelorFull-time
Elizabeth AgapitoHR Manager
Call Center Representative
Neksjob Philippines£260-390[Monthly]
On-site - MakatiNo Exp RequiredHigh/Senior High SchoolFull-time
Neksjob CyanSourcing Specialist
Call Center Representative
Miranda HR£195-260[Monthly]
On-site - MakatiNo Exp RequiredHigh/Senior High SchoolFull-time
Princess ManaloHR Officer
Sales Representative
Crescendo Staffing and Business Consulting Inc.£260-325[Monthly]
On-site - MakatiNo Exp RequiredBachelorFull-time
Mark Christian de GuzmanHR Officer
Call Center RepresentativeUrgent
JetSon Manpower Agency£260-390[Monthly]
On-site - Makati1-3 Yrs ExpBachelorFull-time
Lovely Joy ZamudioRecruiter
Halcyon Health Network, Inc.
Unfinanced / Angel
101-500 Employees
Healthcare & Medical Care
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
