Call Center Representative

Miranda HR

£261-391[Monthly]
On-site - MakatiFresh Graduate/StudentHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Commission, Performance Bonus, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Perks Benefits

    Training Subsidy

  • Professional Development

    Job Training, Mentorship Program

  • Time Off & Leave

    Sick Leave, Vacation Leave

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Description

  • Answer incoming calls and respond to customer inquiries.
  • Provide product and service information to customers.
  • Resolve customer complaints and issues effectively.
  • Document interactions and maintain accurate records.
  • Collaborate with team members to improve service quality.
  • Achieve performance targets and maintain customer satisfaction.

Requirements

  • Educational Qualifications: Must have a High/Senior High School diploma.
  • Experience Level: Ideal for Fresh Graduates or Students seeking their first job experience.
  • Skills and Competencies: Strong customer service skills; familiarity with Salesforce is a plus.
  • Responsibilities and Duties: Handle customer inquiries, resolve issues, and maintain records.
  • Working Conditions: Office environment, shifts may include evenings and weekends.
  • Qualities and Traits: Excellent communication, patience, and a positive attitude towards customer satisfaction.
Customer ServiceSalesforce
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Angel De Guzman

HR ManagerMiranda HR

Active within three days

Working Location

Glorietta 1 - Ayala Malls

Posted on 01 August 2025

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