Call Center Representative
StackPH
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Employee of the Month Award, Employee Recognition Program
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Health Insurance, HMO
Perks Benefits
Parking Space
Time Off & Leave
Birthday Leave, Parental Leave, Sick Leave, Vacation Leave
Work-Life Balance
Flexible Hours
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide information about products and services.
- Resolve customer issues and complaints effectively.
- Maintain accurate records of customer interactions.
- Assist with order processing and tracking.
- Collaborate with team members to improve service quality.
- Meet performance metrics and targets.
Requirements
- Educational Qualifications: Minimum of High School/Senior High School diploma.
- Experience Level: Open to Fresh Graduates/Students with no prior experience necessary.
- Skills and Competencies: Excellent customer service skills, strong interpersonal abilities, and a team player mentality.
- Working Conditions: Fast-paced call center environment requiring flexibility in shifts.
- Qualities and Traits: Strong communication skills, patience, and a positive attitude towards customer interactions.
Artuz Mark
HR ManagerStackPH
High response rate
Working Location
5th Floor, SM City Clark. Manuel A. Roxas Hwy, Clark Freeport, Mabalacat City, Pampanga, Philippines
Posted on 28 July 2025
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