Call Center Representative
Miranda HR
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Health Insurance, Life Insurance, HMO
Perks Benefits
Gym Membership, Parking Space
Time Off & Leave
Maternity & Paternity Leave, Sick Leave, Vacation Leave
Description
- Handle inbound and outbound calls to assist customers.
- Provide accurate information about products and services.
- Resolve customer issues and concerns efficiently.
- Maintain a positive attitude while managing calls.
- Document all interactions in the system.
- Work towards individual and team performance goals.
- Collaborate with team members to improve customer satisfaction.
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: Fresh graduates or students are welcome to apply.
- Skills and Competencies: Proficient in English, strong customer service orientation, and effective problem-solving abilities.
- Working Conditions: Fast-paced environment with flexible shifts.
- Qualities and Traits: Excellent communication skills, patience, and a positive attitude.
Jienel Antoinette Ramos
HR ManagerMiranda HR
Reply 0 Times Today
Working Location
CCF Center. Frontera Verde, Ortigas Avenue corner C5 Road, Pasig, 1604 Metro Manila, Philippines
Posted on 10 July 2025
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