1. Receive incoming calls and provide assistance to customers with their inquiries.
2. Answer questions related to products and services effectively.
3. Document and maintain accurate records of customer interactions.
4. Handle customer complaints and resolve issues using problem-solving skills.
5. Collaborate with team members to improve service delivery and customer satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Entry-level; No prior experience required
• Skills and Competencies: Strong communication skills in English
• Skills and Competencies: Excellent customer service abilities
• Skills and Competencies: Strong problem-solving skills
• Qualities and Traits: Strong work ethic and reliability
• Skills and Competencies: Interpersonal skills for effective team collaboration