Call Center Representative
StackPH
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund
Insurance Health & Wellness
Dental Insurance, Health Care On-Site, Health Insurance
Perks Benefits
Employee Discount, Gym Membership, Parking Space, Sleeping Quarters
Professional Development
Employee Assistance Program, Job Training, Professional Development
Time Off & Leave
Bereavement Leave, Birthday Leave, Compassionate Leave, Maternity & Paternity Leave, Parental Leave, Sick Leave, Vacation Leave
Work-Life Balance
Flexible Hours
Description
- Handle inbound and outbound customer calls professionally.
- Provide accurate information about products and services.
- Resolve customer complaints and issues effectively.
- Maintain records of customer interactions.
- Achieve performance metrics and targets.
- Collaborate with team members to improve service quality.
- Adapt to new processes and systems quickly.
Requirements
- Educational Qualifications: Bachelor’s degree in any discipline.
- Experience Level: Fresh graduates or students encouraged to apply.
- Skills and Competencies: Excellent customer service skills, effective communication, and problem-solving abilities.
- Working Conditions: Fast-paced environment, requires flexibility in shifts.
- Qualities and Traits: Empathetic, patient, and able to work under pressure.
Artuz Mark
HR ManagerStackPH
Reply 2 Times Today
Working Location
Robinsons Giga Tower. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
Posted on 10 July 2025
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