Customer Service Representative
Miranda HR
Remote Details
Open Country：Albania | Philippines
Language Requirements：English
Job Description
Benefits
Insurance Health & Wellness
Health Insurance
Time Off & Leave
Paid Time Off, Paid Holidays, Government Mandated Leave
- Handle inbound and outbound calls, emails, or chats to assist customers with inquiries and concerns.
- Provide accurate information about products, services, and company policies.
- Resolve customer issues efficiently while ensuring a positive customer experience.
- Escalate complex concerns to higher-level support when necessary.
- Maintain professionalism, empathy, and courtesy in every customer interaction.
- Document customer interactions and transactions accurately in the system.
- Meet performance metrics such as response time, quality, and customer satisfaction.
Rei Flores
HR OfficerMiranda HR
Replied 9 minutes ago
Posted on 17 September 2025
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