Healthcare Customer Service Representative
Synlink Recruitment Outsourcing Co. Inc.
Job Description
Description
- Answer inbound calls and respond to emails, chats, or other forms of communication regarding healthcare services, insurance, and billing inquiries.
- Provide accurate information about healthcare plans, benefits, eligibility, claims status, and authorizations.
- Assist patients in scheduling appointments, verifying insurance coverage, and explaining medical bills.
- Document customer interactions in the system accurately and thoroughly.
- Handle and resolve complaints with empathy and professionalism.
Requirements
- At least 6 months BPO experience
- Highschool grad |College Undergraduate|College
Faisah Matomadi
Recruitment AssociateSynlink Recruitment Outsourcing Co. Inc.
Active today
Working Location
4th Floor, 26th Street, Market Square. L3, Kiosk , Market! Market! Mall , 26th Street Corner C5 26th Street Corner C5 , Fort Bonifacio Global City , Fort Bonifacio , Taguig City , 1634 Metro Manila, Philippines
Posted on 11 June 2025
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