Call Center Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Time Off & Leave
Vacation Leave
Description
- Answer incoming calls and respond to customer inquiries.
- Provide product and service information to customers.
- Resolve issues and complaints efficiently.
- Document customer interactions in the database.
- Meet performance metrics and maintain high customer satisfaction.
- Collaborate with team members to enhance service quality.
Requirements
- Educational Qualifications: Bachelor’s degree in any field is required.
- Experience Level: No previous experience required; training will be provided.
- Skills and Competencies: Strong customer service skills, effective communication, and problem-solving abilities are essential.
- Responsibilities and Duties: Respond to customer inquiries, resolve issues, and provide product information.
- Working Conditions: Indoor office environment, with potential for shift work.
- Qualities and Traits: Patience, empathy, and a positive attitude are crucial for success.
Jaylo Roselle
HR Hiring ManagerMetacom Business Process Outsourcing Solution Inc.
Reply 0 Times Today
Working Location
Teleperformance McKinley West. corner Le Grand Ave, Taguig, Metro Manila, Philippines
Posted on 04 September 2025
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Metacom Business Process Outsourcing Solution Inc.
Unfinanced / Angel
501-1000 Employees
BPO & Call Center
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