• Provide exceptional customer service by addressing inquiries and resolving issues promptly.
• Assist in maintaining customer satisfaction by ensuring compliance with company policies.
• Collaborate with team members to improve overall service delivery and efficiency.
• Gather and analyze customer feedback to enhance service offerings.
• Stay informed about product updates and promotions to provide accurate information to customers.

Requirements

• Educational Qualifications: At least SHS Graduate
• Experience Level: 6months of experience in customer service/BPO
• Skills and Competencies: Strong compliance knowledge and customer-oriented approach.
• Skills and Competencies: Excellent collaboration skills and ability to work in a team.
• Qualities and Traits: Strong analytical and business analysis skills.