• Lead and oversee clinical operations and staff
• Ensure compliance with healthcare regulations and standards
• Coordinate patient care activities and treatment plans
• Monitor and evaluate clinical performance and quality
• Provide training and support to clinical staff
• Collaborate with interdisciplinary teams for optimal patient outcomes
• Manage budgets and resource allocation effectively

Education & Experience:

• Bachelor's Degree or Diploma in Hospitality, Business Administration, Communications, or related fields (preferred but not required).
• Minimum 1 year of experience in front desk, customer service, or clinic administration (preferably in a premium dental, aesthetic, or medical setting).

Technical Skills:

• Knowledge of clinic management software and appointment scheduling tools.
• Proficiency in Microsoft Office (Word, Excel) and email communication.
• Experience with POS systems for payment processing.
• Strong typing and data entry skills for accurate record-keeping.
• Basic social media skills for handling patient inquiries.

Soft Skills & Professional Qualities:

• Professional appearance aligned with a high-end clinic image.
• Excellent communication skills in English and Filipino.
• Strong customer service orientation with a warm and welcoming demeanor.
• Highly organized, detail-oriented, and proactive.
• Ability to remain calm under pressure and handle situations professionally.
• Maintains confidentiality and discretion in handling patient information.
• Strong experience into Sales is a Plus.