Credit Maintenance Officer / Department Head

China Bank PH

Negotiable
On-site - Makati3-5 Yrs ExpDiplomaFull-time
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Job Description

Description

Main role is to oversee the Credit Maintenance Department which is the team in charge of processing of credit card-related requests such as increase in credit limit, credit card conversion, account review and balance transfer.

In managing the team, he/she will be responsible for ensuring that the team delivers according to the service levels (Turnaround Time, Productivity and Quality).

Aside from this, he/she will conduct credit underwriting and approve requests according to her approval authority, and also perform escalations to Senior Management for accounts with high exposure.

Requirements

Please refer to job description.

CommunicationProblem SolvingAdaptabilityTime ManagementTeamworkAttention To DetailCritical ThinkingOrganizationCreativityCustomer Service
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Boss

HR ManagerChina Bank PH

Working Location

8745 Paseo De Roxas corner Villar Street, Makati City, PH

Posted on 22 May 2025

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