Welcome to DermX Support, a pioneering healthcare company specializing in dermatology staffing solutions. We aim to revolutionize dermatology care by connecting top-tier professionals with leading healthcare institutions across the United States. Our focus is on nurturing genuine connections, fostering growth, and driving innovation in dermatology care to make a tangible difference in patients' lives.

This is a full-time on-site role for a Customer Care Specialist located in Cebu. The Customer Care Specialist will be responsible for ensuring customer satisfaction, providing customer support, utilizing analytical skills, effective communication, and delivering high-quality customer service on a day-to-day basis.

• Customer Satisfaction and Customer Support skills
• Analytical Skills and Communication
• Experience in providing exceptional Customer Service
• Strong problem-solving abilities
• Ability to work well in a team environment
• Previous experience in a customer-facing role is a plus
• Proficiency in using customer relationship management (CRM) software
• Excellent interpersonal skills and empathy towards customers

Please refer to job description.