Join our team as a Customer Happiness Champion! We’re looking for passionate individuals who thrive in delivering top-notch service and can adapt to a dynamic, hybrid work environment.

? What We Offer:

✔ PHP 25,000 - PHP 30,000 base salary

✔ HMO on Day 1 + 1 free dependent

✔ Remote work & internet allowance

✔ 15 paid holidays + sick leave & birthday leave

✔ Night differential & weekend allowance (as applicable)

✔ Company laptop & additional perks

✨ What You’ll Do:

? Assist customers via chat, email, and voice support

? Resolve escalations with professionalism and problem-solving skills

? Collaborate with teammates to enhance customer support processes

? Provide world-class customer service and build lasting relationships

? What We’re Looking For:

✅ Excellent English communication skills (written & spoken)

✅ Ability to work in shifting schedules, including holidays & weekends

✅ Strong problem-solving skills and attention to detail

✅ Tech-savvy with a proactive, customer-first mindset

✅ Prior customer service experience is a plus

? Setup: Initial 2-week onsite training in Ortigas, then hybrid.

Excited to be part of an amazing team? Apply now by sending your cv to ruben@decastroconsulting.ph ! ?

Please refer to job description.