Non Voice/ Chat Support Agents
Talent Outsourcing Channel (TORCH) Solutions
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information regarding products and services.
- Resolve customer complaints efficiently and effectively.
- Maintain a high level of professionalism and empathy.
- Document interactions and feedback in the customer management system.
- Collaborate with team members to improve service processes.
Requirements
- Must be an HS/SHS graduate
- Average English communication skills both in written and verbal
- Good computer navigational skills on multiple systems
- Typing speed of 25 - 30 WPM
- Must be fully vaccinated
- Amenable to working on-site and in shifting schedules
- Earn up to PHP17,500 monthly salary
- Willing to start immediately
Elizabeth Libre
RecruiterTalent Outsourcing Channel (TORCH) Solutions
Reply 0 Times Today
Working Location
3, SM CDO Downtown Premier, Claro M. Recto Ave, Cagayan de Oro, 9000 Misamis Oriental, Philippines
Posted on 29 February 2024
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